Cancellation & Deposit Policies

Please note that payment of a deposit serves as acceptance of our deposit and cancellation policies, as detailed below.

Our standard cancellation policy (below), which provides a refund of a deposit minus a cancellation fee, remains available for reservations cancelled with 14 days or more advance notice.

To secure your reservation, a deposit is required.

  • For stays less than one week, a deposit equal to one night’s stay is required.
  • For reservations of a week or longer, 50% of the total bill is required.

The balance of your bill can be paid upon arrival, or at the time of check-out.

We require 14 day advance notice of your arrival date to receive a refund of the deposit, minus a $50 cancellation fee per cabin and suite reserved for one week or less.

The cancellation fee for reservations of more than a week will be assessed individually.

For cancellations within 14 days of your reservation, no deposit refund can be issued. Within 3 days of the arrival date, you are responsible for the entire reservation.

Late arrivals (after the first date of the reservation) and early departures (prior to the last date of the reservation) are not refundable.

Certain times of the year allow us to be more flexible with this policy, and we may be able to issue a credit toward a future stay at our discretion. As a small operation, we do need to maintain a business policy, even in the event of poor weather or last minute problems or circumstances.

Payment may be made via cash, all major credit cards, and personal or traveler’s check made payable to The Orendaga. There will be a $35 charge for returned checks.

CHECK-IN is from 3pm to 6pm.

CHECK-OUT is 10am

Arrangements for an early check-n or late check-out (subject to availability) must be made in advance to avoid additional charges.